Shipping Policy
Shipping Services
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We offer two types of shipping services to cater to your needs:
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Economy Shipping Service:
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Delivery Time: 14-21 days
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Charges:
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$4.99 for up to 50 grams
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For every additional 50 grams, the price increases by $1
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This pricing structure continues up to 500 grams
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Beyond 500 grams, the price remains stable.
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Express Shipping Service:
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Delivery Time: 4-7 days
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Charges:
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$24.99 for up to 500 grams
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For every additional 500 grams, the price increases by $5
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This pricing structure continues up to 5 kg
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Beyond 5 kg, the price remains stable.
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Order Processing Time
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Orders are processed and dispatched within 1-3 business days after receiving payment. You will receive a confirmation email with your order details and tracking information once your order has been shipped.
Tracking
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All shipments include tracking information, which will be provided once your order has been dispatched.
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Shipping Restrictions
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We currently ship Worldwide excluding these countries Russia, Ukraine, Pakistan, Afghanistan, and Israel. Please note that delivery times may vary depending on the destination and local customs procedures.
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Customs and Duties
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Customers are responsible for any customs fees, import duties, or taxes that may apply. These charges are not included in the item price or shipping cost.
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Shipping Address
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Please ensure that your shipping address is correct and complete to avoid any delays. We are not responsible for orders shipped to an incorrect address provided by the customer.
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Policy Alterations
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We reserve the right to modify this shipping policy at any time without prior notice. Changes will take effect immediately upon being posted on our website.
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Contact Us:
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If you have any questions or concerns regarding shipping, please get in touch with our customer service team at gemexy01@gmail.com. We are here to help!