Privacy Policy

Privacy policy

This Privacy Policy describes how GEMEXY (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We gather Device Information through:

Cookies,' which are data files stored on your device or computer, often contain an anonymous unique identifier.
Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Furthermore, when you make a purchase or attempt to do so through our website, we gather specific details from you, such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This information is referred to as "Order Information."

When we refer to "Personal Information" in this Privacy Policy, we are encompassing both Device Information and Order Information.

WHAT DO WE DO WITH YOUR INFORMATION?

We utilize the Order Information we gather primarily to fulfill orders made through our website, which includes processing payment details, arranging shipping, and sending invoices or order confirmations. Additionally, we leverage this Order Information to:

Maintain communication with you;
Evaluate our orders for potential risk or fraudulent activity; and
Tailor information or advertisements regarding our products or services based on your preferences.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example,

we use WIX to power our online store--you can read more about how WIX uses your Personal Information here: https://www.wix.com/about/privacy.

We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Lawful basis

According to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the law.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

Automated Decision-Making

If you reside in the EEA, you have the right to object to processing solely based on automated decision-making, including profiling, if it has a legal or significant impact on you.

We [DO/DO NOT] engage in fully automated decision-making based on customer data that has a legal or significant impact.

Services involving automated decision-making include:

Temporary deny list of IP addresses linked to repeated failed transactions. This deny list remains active for a short duration.
Temporary deny list of credit cards linked to denied listed IP addresses. This deny list remains active for a brief period.

Selling Personal Information

We do not sell or share any personal information with any third-party vendors or marketing apps that are not connected with our eCommerce store.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above, additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

A cookie refers to a small piece of data that is downloaded onto your computer or device when you access our website. We utilize various types of cookies, including functional, performance, advertising, and social media or content cookies. These cookies enhance your browsing experience by enabling the website to remember your actions and preferences, such as login credentials and region selection. Consequently, you are not required to re-enter this information every time you revisit the site or navigate between pages. Additionally, cookies offer insights into website usage, such as distinguishing between first-time visitors and frequent users.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please get in touch with us by e‑mail at

gemexy01@gmail.com

Precious Mall Moti Doongri Rd, Adarsh Nagar Jaipur, Rajasthan, 302004 India

Last updated: 5 – May – 2024